Devalis

Practice management for clinics

Patients write on WhatsApp. The appointment gets booked.

Devalis handles the conversation in the clinic's own voice, offers only the practitioner's free slots, confirms the appointment and records it in the schedule, the patient record and the payments.

For clinics and practices in Chile. contacto@devalis.cl

Day view of the Devalis schedule: four practitioners with their appointments and statuses
WhatsApp conversation: Deva offers afternoon slots at the site the patient chose

The path of an appointment

From a message to a booked slot, with no one on the team stepping in

Deva is the part of Devalis that talks. It understands what the patient asks and requests the slots, prices and addresses from the system. It never makes a figure up.

  1. 01

    The patient writes

    To the clinic's WhatsApp, the usual number, at any hour.

  2. 02

    Deva offers free slots

    It replies in the clinic's voice and offers only the practitioner's available slots, by service and site.

  3. 03

    The slot is booked

    The patient picks one and the schedule records it. If the clinic asks for a deposit, the patient gets a payment link or the transfer details.

  4. 04

    The team sees everything

    The conversation, the appointment and the payment are in the dashboard. A person takes over the thread with one click, whenever they want.

Modules

One system for the schedule, the conversation, the record and the payments

Every module reads the same data. The slot Deva offers is the one reception sees; the payment that arrives is matched to the appointment that caused it.

Schedule

By practitioner, by site and by room

Each practitioner publishes their hours per site. The schedule builds the slots and marks what can no longer be taken.

Views
Day, week, month and list
Slots
15 or 30 minutes, with different hours per site
Statuses
To confirm, confirmed, arrived, in progress, attended, no-show, cancelled
Other calendars
What the practitioner has busy in Google Calendar, Outlook or Apple is not offered
Week view of the Devalis schedule

Deva

An assistant that books, in the clinic's voice

The clinic writes in its own words how it works. Deva talks with that and with the catalogue, the hours and each patient's record.

Channel
WhatsApp, through Meta's official API or the clinic's current number
Exact data
Times, prices and addresses are written by the system, never by the model
Handover
A person takes the thread with one click and Deva stops replying
Testing
A simulator to talk with Deva before the number goes live
WhatsApp conversations in Devalis, with a thread handled by Deva

Patients

The record opens with what matters today

Why the patient is coming, their next visit and their timeline, before any form.

History
Each visit with its date, practitioner and site
Background
Allergies, medication and history, visible to clinical staff
Documents
Prescriptions, orders, consents and proposals, sent by email or WhatsApp
Identity
National ID, Fonasa or Isapre coverage, and one patient across every channel
A patient record in Devalis, with the timeline of visits

Payments

Every payment, matched to its appointment

The deposit arrives by payment link or bank transfer. Devalis reads the receipt and compares it with the amount due.

Payment link
Tuu, with the payment notice on the spot
Transfer
The receipt is read and marked "matches", "different amount" or "incomplete details"
Close
By site and by period, with expenses alongside
Payments in Devalis, each with its appointment and verification status

How it is built

The model reads and speaks. The system decides.

Artificial intelligence sits at the edge: it understands what the patient writes and drafts the reply. Everything between those two edges is deterministic software, with its rules written down and tested.

Data separation
Each clinic is an isolated tenant. The separation is enforced by the database, not by the application.
Where the data lives
Google Cloud, Santiago de Chile region.
What the AI writes
The model drafts the sentence. Every exact figure the patient receives is written by the system from the schedule, the catalogue or the record.
Roles
The clinic defines its roles. Each one has its permissions and the sections it sees.
Audit
Sensitive actions keep who and when. Reversible ones are undone from the same screen.
Chilean law
Law 19.628 on the protection of private life and Law 21.668 on clinical records. Privacy policy.

Connects with

  • WhatsApp Meta's official API
  • Google Calendar
  • Outlook iCal
  • Apple Calendar iCal
  • Tuu payment links
  • Email notices and documents

See Devalis with your clinic's schedule

A demo with your services, your sites and your hours, talking with Deva the way a patient would.